Common Questions Clients Ask
How often do you recommend tuning?
1
Most manufacturers recommend brand new pianos should be tuned 4x in the first year, then tunings every 6 months thereafter. The longer a piano goes without tuning, the further from its desired pitch it drifts. Controlling the room humidity or utilizing the Piano Life Saver System can keep your piano in tune longer between tuning intervals.
How long have you been tuning & repairing pianos?
2
I’ve been tuning & servicing pianos since 2003, from Utah to Connecticut, working at various piano dealerships while building my clientele list. I now provide piano care to over 2500 Connecticut clients.
What if I haven’t tuned in years?
3
You don’t need to worry! I will guide you through the ins & outs of proper tuning, cleaning, & more after assessing your piano.
Have you tuned for anyone famous?
4
Actually, Yes! I’ve been lucky enough to have tuned for Jim Brickman, Tori Amos, Dave Brubeck, John Legend, Richard Marx, Marc Cohn, Leon Redbone, George Winston, Taylor Hicks, Livingston Taylor, Chick Correa, Paula Cole, Bela Fleck, Judy Collins, Rickie Lee Jones, Jane Monheit, Joan Osborne, Jonathan Edwards, The Machine, Chris Brubeck, Grayson Hugh, & many more.
Family Man, Piano Technician, & Entrepreneur
Randy Cassotto prepping Jim Brickman’s Yamaha CFIII before his performance at The Bushnell Performing Arts Center in Hartford, Connecticut.
Randy Cassotto studied with the Randy Potter School of Piano Technology in 2003 while apprenticing with RPT, Keith Kopp, in Provo, Utah. He also began making his own tuning levers during his apprenticeship while being employed at Craft Supplies, a woodturning supply store in Provo.
He served as the Chief Concert Piano Technician for Infinity Hall from 2009-2015 working directly with multiple artists such as Dave Brubeck, Jim Brickman, Chick Corea, & more. Randy also served as Jim Brickman’s personal piano technician for the 2014 Brickman Bash in Nashville, TN.
