frequently asked questions
SERVICES for All Makes, Models, Sizes, & Conditions
​​of Upright & Grand Pianos like YAMAHA • KAWAI • BALDWIN • STEINWAY • MASON & HAMLIN • BOSTON • YOUNG CHANG • SAMICK • PEARL RIVER • ESSEX • RITMULLER & all manufacturers

Randy Cassotto
​​Piano Tuner / Technician Since 2005

In 2001, I earned a BA in Music from Westfield State University, launching my music career.  I journeyed to Provo, Utah to apprentice with Registered Piano Technician, Keith Kopp, & returned back to Connecticut in 2005.

Since then, I've been repairing & tuning pianos for piano dealerships, over 50 churches & schools like the Wintonbury Church & Avon Old Farms School.  The majority of my business is servicing pianos for Over 1,800 In-Home Clients in the Farmington Valley & 50+ Connecticut towns. 

I've also had the great pleasure to tune at The Bushnell Performing Arts Center, Infinity Hall, The Warner Theatre, The Webster Theater, & other amazing halls for  Jim Brickman, John Legend, Dave Brubeck, Richards Marx, and many more!

SERVICES for All Kinds

Adjustments
 
Corrections that will make you play faster & more controlled.
Tuning
 
A freshly tuned piano means you'll play far more often.
Humidity
 
Stable humidity means a longer living & tuned piano.

80 Client Reviews


Bruce Robinson, Client
​"Randy recently completed a complete master regulation and voicing of my 11 year-old Samick baby grand.  It had always been "bright" but lately it had become so bright that it was brittle to point of being harsh in the middle to high registers."
​Aliina Hopkins, Client
"Randy is the best!  He keeps my Chickering upright in top-notch condition and always reminds when it's due for a tuning.  The piano is a family heirloom, so his dedication to its care truly gives me peace of mind."
Joyce Quiros, Client
​"Randy is very professional and honest.  He took the time to answer any questions I had and was very thorough and patient.  He is a pleasure to work with and I highly recommend his services to anyone who owns a piano!"

Over 50 Connecticut Towns

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Avon (9.1 & 17), Barkhamsted (4.7 & 8), ​​Bloomfield (11.2 & 21), Burlington (11.5 & 19), Canton (6.9 & 12), Collinsville (6.6 & 12), East Granby (15.1 & 24), East Hartland (9.9 & 15), Farmington (15.7 & 29), Granby (11.6 & 18), ​Harwinton (15.7 & 25), New Hartford (8.1 & 16), North Canton (2.2 & 4), North Granby (12.2 & 19), Simsbury (5.5 & 12), Tariffville (9.7 & 20), Torrington (16.5 & 29), Unionville (11.4 & 19), Weatogue (6.4 & 13), West Granby (8.7 & 14), West Hartford (14.5 & 30), West Simsbury (3 & 6)​, ​​& Winsted (13.6 & 22) & more!