SERVICES Offered Here
In-Home & Concert Tuning
Hammer Replacements
Keytop Repairs
​Cleaning & Polishing
Chip & Scratch Repairs​
String Replacements
​Humidity Control Systems
Action Regulation
Tone Building & Voicing
Restoration Services
What is Piano Tuning vs. Servicing?
Tuning is the act of increasing or decreasing over 200 strings, under tremendous tension, in order to align them to sound pleasing & correct when a single or multiple keys are depressed.  Some pianos need a little TLC if they've sat idle or have gone a period of time without services.

Servicing often includes tuning but also encompasses adjustments, repairs, humidity corrections, & more.
ABOUT Me
Since 2001- I graduated from Westfield State University with a BA in Music and have tuned, serviced, and repaired pianos in homes, piano dealerships, universities & schools, churches, concert venues, & libraries, funeral homes, & senior living centers ever since.

Tuning has become my passion.  I now offer services to over 1,800 clients in Connecticut, from novices to expert pianists.  I've also had the pleasure of tuning for some of the industry's most respected pianists.

P L A C E S  I've Serviced

​Wintonbury Church, Farmington Woods, ​Marvelwood Preparatory School, The Warner Theatre, Infinity Hall, The Bushnell Performing Arts Center, First Congregational Church of Canton, Bakerville United Methodist Church, Trinity Episcopal Church, West Hartford Public Library, Valley Baptist Church​, The Truth Baptist Church, Country Club of Farmington, Avon Old Farms School, Avon Public Library, Avon Congregational Church, Farmington Public Library, Simsbury Public Library, Marvelwood Preparatory School, & more.

A R T I S T S  I've Tuned For

Serving many Connecticut Towns

I service over 1,800 clients in 50+ CT Towns.  I also offer Every-Day Discounts to the local towns below.
Picture
Avon (9.1 & 17), Barkhamsted (4.7 & 8), ​​Bloomfield (11.2 & 21), Burlington (11.5 & 19), Canton (6.9 & 12), Collinsville (6.6 & 12), East Granby (15.1 & 24), East Hartland (9.9 & 15), Farmington (15.7 & 29), Granby (11.6 & 18), ​Harwinton (15.7 & 25), New Hartford (8.1 & 16), North Canton (2.2 & 4), North Granby (12.2 & 19), Simsbury (5.5 & 12), Tariffville (9.7 & 20), Torrington (16.5 & 29), Unionville (11.4 & 19), Weatogue (6.4 & 13), West Granby (8.7 & 14), West Hartford (14.5 & 30), West Simsbury (3 & 6)​, ​​& Winsted (13.6 & 22) & more!
​Local Piano Tuner A Key Part of Recent Brickman Bash in Nashville
By John Fitts (Patch Staff) - Updated Aug 5, 2013 10:59 am ET
Picture
As a piano tuner Randy Cassotto has worked for many renowned musicians and recently had the chance to be part of the Brickman Bash in Nashville.

Earlier in the year Cassotto, a Canton resident who owns 88 On Pitch, tuned for Jim Brickman when the famous piano player performed at Infinity Hall in Norfolk. As it turned out, Brickman was so impressed with Cassotto's work that he had him down for the special run of concerts in the Nashville area for four days in July. Cassotto had the chance to travel to Brickman Bash with his wife Saren Rasmusson Cassotto.

"Working directly with Jim was surreal," Cassotto said. "The experience had me recalling a concert of his I attended at The Bushnell in the fall of 1997 as a college sophomore. At the time, I remember thinking how awesome it would be to be up there on stage with Jim, playing his songs or how great it would be to one day become his piano technician. Over 15 years later, it all became a reality."

The Brickman Bash included line dancing on the red carpet, a show at the Franklin Theater for a songwriter's table with people such as Tom Douglas and Stephanie Bentley.

"It was a privilege to tune the theater's Baldwin grand piano for these artists," he said. A final Nashville performance featured ​Jim Brickman
on piano, Anne Cochran on vocals, Tracy Silverman on electric violin, and ex-Indianapolis Colts tight end Ben Utecht on vocals. ​

In Nashville, Cassotto also had the chance to visit famous haunts and buildings like the Country Music Hall of Fame. "Every street in the downtown area has music on every corner," he said. "It is just an amazing place of entertainment. "
​
Cassotto's work has provided further opportunity as he was invited to tour as Brickman's as Jim's personal piano technician/tuner for late fall holiday tour.

Cassotto graduated with a music education degree from Westfield State. He started the business in 2005 and two years later nearly closed it.

"I thought I might have made a mistake entering a profession as a piano technician in a recession," he said. But I pushed on and thought since my heart was in it, I just couldn't give up.

It's paid off as he eventually got to work with artists such as Tori Amos, Dave Brubeck, George Winston, Marc Cohn, Judy Collins, and many more as the concert technician at Infinity Hall.

He also works in private home, colleges, churches, schools and more.