Schedule Below.
Step ONE: booking your service.
We book an evaluation for the first 10 minutes of the tuning service. I personally inspect all 88 keys’ function, the pitch, tonal dynamics, structural components, and pedal functionality. The evaluation is FREE & is only charged if the sole reason for the visit is the evaluation.
Step TWO: I begin working.
For optimal results, a fairly quiet environment in the room where Randy is working is best. Please try not to vacuum during the appointment :). The noise causes a large disruption in trying to give you the best tuning I can. Please remove anything non-piano related from the instrument as Randy will be removing cabinetry to access the tuning pins & action.
Platinum Cleaning - Very important 1x per year for better health
Luxe Polishing - More of a splurge than of importance
CONNECTICUT SALES TAX of 6.35% IS ADDED
STANDARD
Standard Routine Piano Care
For routine tuning and maintenance for pianos tuned within the past 3 to 24 months
1 hour
Includes:
Routine inspection​
Professional tuning
Minor pedal check
Plate perimeter and pinblock tightening, as needed
3 & 6 month automatic discounts
multi-piano discounts
PLATINUM
Best Routine Piano Care
For routine tuning and maintenance for pianos tuned within the past 3 to 24 months
1.5 hours
Includes:
Routine inspection​
1x per year light keyboard, action, and cabinetry cleaning with soaping
Professional tuning
Minor pedal check
Plate perimeter and pinblock tightening, as needed
3 & 6 month automatic discounts
multi-piano discounts
BALANCE
Corrective Piano Care
For routine tuning and maintenance for pianos not tuned within 24 months
2-2.5 hours
Includes:
Routine inspection​
1x per year light keyboard, action, and cabinetry cleaning with soaping
Pitch correcting/raising to return pitch back to A440 (multiple tunings in one)
Professional tuning
Minor pedal check
Plate perimeter and pinblock tightening, as needed
LUXE
Corrective Piano Care
For routine tuning and maintenance for pianos not tuned within 24 months
2 days
Includes:
Routine inspection​
Deep polishing of all exposed metals & cabinetry
Pitch correcting/raising to return pitch back to A440 (multiple tunings in one)
Professional tuning
Minor pedal check
Plate perimeter and pinblock tightening, as needed
A quick note about your piano technician…
RANDY CASSOTTO
Randy began servicing pianos in 2003 in Provo & Orem, Utah after graduating from Westfield State University in Massachusetts in 2001 with a BA in music.
He served as the concert piano technician for Infinity Hall from 2009-2015 and continues to provide tuning care in homes, concert venues, & public municipalities for over 3,000 clients.