
RANDY CASSOTTO, PIANO TUNER / TECHNICIAN, IS A FIELD EXPERT IN PIANO TUNING, REPAIR, & ADJUSTMENTS FOR YAMAHA, KAWAI, STEINWAY, BALDWIN, YOUNG CHANG, ESSEX, PEARL RIVER, RITUMLLER, BOSTON, MASON & HAMLIN, YOUNG CHANG, SAMICK, & MORE.
All ages, sizes, & conditions of EVERY MANUFACTURER of upright & grand pianos in the Farmington Valley of Connecticut & beyond
My Services
RANDY CASSOTTO, OWNER & PIANO TUNER / TECHNICIAN SINCE 2005
I specialize in tuning, sticking key repair, tone voicing, action regulation, & much more for for YAMAHA, KAWAI, STEINWAY, BOSTON, ESSEX, YOUNG CHANG, PEARL RIVER, RITMULLER, SCHIMMEL, BECHSTEIN, SAMICK, & all major brands of all sizes of acoustic pianos.
Avon, Burlington, Canton, Farmington, Glastonbury, Granby, Simsbury, West Hartford, & 50 CT Towns
-
My ear training developed from studying music education at Westfield State University, combined with training with the Randi Potter School of Piano Technology.
-
Easy-to-use Piano Life Saver Systems designed for better tuning stability and piano protection.
-
-
I have years of concert experience in setting tone adjustments (voicing), regulation (key & action control/ease of use), and repairs.
-
I restore old ivory tops, synthetic ivories, & acrylics using old & new technology.
-
I replace broken strings. as well as full bass & treble wire replacements, tuning pin replacements, and more.
-
I have knowledge of the inner workings of a piano, ascertaining the true condition and worth of the instrument.
Preparing for Tuning
A semi-quiet environment helps create an optimal tuning experience. You might also want to remove anything (non-piano related) from the piano as Randy will be removing parts of the cabinetry.
What I’ll Need
I just need 10 minutes to run a quick but thorough inspection to then go over options with you. 99% of the time, inspections are free & only charged if the primary reason for the visit is the inspection. First-time visits are usually anywhere from 1 hr to 2.5 hours.
If you’ve not tuned in years, your piano might need a little lovin’.
Pitch Raising
very common: multiple discounted tunings helps return & stabilize the strings back to pitch after years without tunings (very important)
Cleaning
very common: interior & exterior vacuuming/soaping is needed to keep the parts working correctly & to help prevent damage (very important)
Key & Tone Adjustments
piano dependent: slow or sticking keys, enven key performance, or broken parts can really throw a wrench in the fun of playing.

My “Platinum Service” includes much needed interior/exterior cleaning
My “Ultra Luxe” includes super deep cleaning/polishing of all exposed parts
5 Routine Options Depending on…
When the piano was last tuned & where the pitch lies
The piano’s overall health
Standard tuning
Great option if you’ve tuned within the last 3 to 12 months. Simple, quick, and effective tuning to A440. 1 hr / $225 + tax. Book Online Now
Platinum tuning
It’s a “once-a-year” total tuning & cleaning service for your keytops, cabinetry, & interior action components. 1.5 hr / $316.25 + tax Book Online Now
Ultra Luxe Polish & Tune
A total showroom polishing done in your home. This is a once in a decade cleaning, polishing, & tuning off all major components of your piano. $1,390 verticals / $1,690 grands Book Online Now
Standard Plus+ tuning
Most economical but thorough tuning service if you’ve not tuned in years, which includes 3 heavily discounted tunings (pitch raising) & tuning (returns 250 +/- strings’ tension back to A440 after years of neglect). 1.75 hr / Book Online Now
Platinum Plus+ tuning
THE BEST approach to cleaning & tuning your piano after years of neglect. Includes 3 heavily discounted tunings (pitch raising), keytop cleaning, exterior soaping, & interior action cleaning. 2 hr / Book Online Now
Ultra Luxe Polish & Tune
A total showroom polishing done in your home. This is a once in a decade cleaning, polishing, & tuning off all major components of your piano. $1,390 verticals / $1,690 grands Book Online Now